Our COVID-19 Response

Citrus Cycles is focused on the wellness of our customers and our employees.  We sincerely believe that riding your eBike is a low-risk, healthy activity that improves your wellness – both physical and mental.

Need an eBike?  Please consider these delivery options:

• We offer two shipping options to most places in Canada
• Want to come to the store?  An appointment is required.  Please see below for details.

Our commitment:

• To reduce your risk of exposure and give you the best experience possible, we require appointments.  Please see below for more details.
• We will follow social distancing practices and keep 2 meters from our customers
• We are providing hand sanitizer at the front door and checkout counter and all of our staff are cleaning their hands frequently.

What we ask of you:

• Please call or e-mail to schedule an appointment so we can provide you with personal, one on one service.  Please see below for more details.
• We are not able to provide a customer-accessible washroom at this time
• We are pleased to assist you, but we kindly ask that if you are not planning on purchasing an eBike in the very near future that you consider scheduling an appointment closer to when you will be making a purchasing decision.  There s a good chance that you'll fall in love with an eBike that might not be available again due to shortages.
• We appreciate your understanding and patience as we work hard to serve you while protecting you and our staff according to government guidelines and make changes to follow best practices.

We have appointments available Tuesday - Saturday from 10:00 am - 5 pm.

You can schedule the following appointments on-line here: