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Returns and Refunds
We want to make sure your purchase meets your needs. Please contact our bike experts if you have any questions prior to ordering.
We will accept returns within 30 days of the purchase date, subject to the following conditions:
All returns must be unopened, unused an...
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After my first exposure to eBikes in Germany many years ago, I became passionate about the eBike experience.
I started Citrus Cycles as a way to s...
Feel free to call (1-888-342-0102) or e-mail if your questions aren't answered here!
Can I try the eBike before I buy it?
Should I make an appointment?
Where can I ride an eBike and do I need a license?
Do I need to completely drain the battery before charging?
Can I ride my eBike in ...